1. Our respect for copyright
DenvayStream respects the intellectual property rights of creators, broadcasters and rights holders, and we expect our customers and partners to do the same. This policy follows the notice-and-takedown process of the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512) and applies to denvaystream.com and any service we operate.
2. What this policy covers
This policy covers any material made available through our website or service — including text, images, logos, video streams, playlists and links — that you believe is used without the copyright owner's permission.
3. How to file a takedown notice
If you are a copyright owner, or are authorised to act on behalf of one, send a written notice to our designated agent that includes all of the following:
- A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.
- Identification of the copyrighted work you claim has been infringed.
- Identification of the material you claim is infringing, with enough detail for us to locate it (for example a URL, channel name or stream identifier).
- Your contact information: name, postal address, telephone number and email address.
- A statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner, its agent or the law.
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.
Notices that are missing required information may delay our response or may not be actionable.
4. How we respond
When we receive a complete, valid notice we will:
- Acknowledge receipt, normally within 2 business days;
- Remove or disable access to the identified material promptly;
- Where possible, notify the customer or partner responsible for the material;
- Keep a record of the notice and the action taken.
5. Counter-notification
If you believe material was removed by mistake or misidentification, you may send a counter-notice to our designated agent containing:
- Your physical or electronic signature;
- Identification of the material that was removed and where it appeared before removal;
- A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification;
- Your name, address and telephone number, and a statement that you consent to the jurisdiction of the appropriate court and will accept service of process from the person who filed the original notice.
Where a valid counter-notice is received, the material may be restored in 10 to 14 business days unless the original complainant informs us that they have filed a court action.
6. Repeat infringers
We will suspend or terminate, in appropriate circumstances, the accounts of customers or resellers who are repeatedly the subject of valid infringement notices.
7. Misrepresentation
Under 17 U.S.C. § 512(f), anyone who knowingly makes a material misrepresentation in a notice or counter-notice may be liable for damages. Please make sure material is actually infringing before filing a notice.
8. Contact for DMCA requests
Send notices and counter-notices to our designated copyright agent:
Copyright Agent — DenvayStream
Email: dmca@denvaystream.com
WhatsApp: +13862057359 (opens in a new tab)
Please use the subject line “DMCA Notice” so your request reaches the right team quickly.
This page is provided for information and does not constitute legal advice.