By DenvayStream Support Team · Published · 2 min read
IPTV on a MAG box with its remote.
Key takeaways
A MAG box uses a portal URL instead of an app login.
You must send us the MAC address printed on the box.
You add the portal URL in the box settings, then restart it.
A cable connection works best on MAG boxes.
A MAG box is a small TV box made only for IPTV. It is very simple to use with a remote control, which makes it a good choice for people who do not want to install apps.
Before you start
Connect the MAG box to your TV with an HDMI cable.
Connect the box to your router with an internet cable if you can.
Find the MAC address. It is on a sticker under the box and starts with 00:1A:79.
Step 1 — Send us your MAC address
Send the MAC address to us on WhatsApp. We use it to connect your subscription to your box. We will then send you a portal URL.
Step 2 — Add the portal URL
Turn on the box and wait for the main screen.
Press the SETUP button on the remote, or go to Settings → System settings → Servers → Portals.
In “Portal 1 name”, type a name, for example DenvayStream.
In “Portal 1 URL”, type the portal URL we sent you. Check every letter.
Press OK to save.
Step 3 — Restart and watch
Go back to the settings menu and choose Restart portal, or turn the box off and on again. The box will load your channels. The first time can take one or two minutes.
Common problems
“STB blocked” or “Access denied”: the MAC address we have may be wrong. Send us a photo of the sticker.
Black screen: check the HDMI cable and choose the right HDMI input on your TV.
Channels load slowly: use a cable instead of Wi-Fi and restart the box.
Frequently asked questions
What is a MAG box?
A MAG box is a small TV box made only for IPTV. You connect it to your TV and your internet, add a portal URL, and watch with the remote control.
Where do I find the MAC address on a MAG box?
It is printed on a sticker under the box. You can also see it in the box settings under System information.
Can I use Wi-Fi with a MAG box?
Some MAG models have Wi-Fi, but a cable connection is more stable and gives fewer freezes.
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Written by DenvayStream Support Team
IPTV setup & support specialists
Our support team helps customers install IPTV and get the best picture on Firestick, Smart TVs, Android, Apple and MAG devices every day. These guides are based on the questions we answer most. About DenvayStream